Is Affinity or Salesforce Sales Cloud right for your team?
Choosing a CRM for relationship-driven deal teams
Salesforce is the world’s largest customer relationship management (CRM) and for good reason: it’s designed to fit into any industry, integrate with any number of apps through their API, and can support some of the largest organizations in the world. Their tenure as the reigning, one-size-fits-all CRM solution has lasted for over 20 years, and it has continued to grow. Sales teams ranging from small businesses to mid-sized SaaS companies and international retail giants all use Salesforce.
More recently, however, a new type of intelligent CRM platform has risen to meet the needs of less transactional, more relationship-driven dealmaking. Capital markets teams in venture capital, private equity, investment banking, and consulting have added to the model of a sales-focused CRM built by companies like Salesforce and Hubspot and augmented it to support relationship management—not just contact management or lead management. Here you can see how Affinity and Salesforce Sales Cloud stack up, so you can choose the best CRM solution for your needs.
Relationship intelligence
Automated data capture
Implement your CRM easily and encourage adoption
Affinity vs. Salesforce Sales Cloud
Single source of truth for your data
Relationship intelligence
Automate data capture
Implement your CRM easily and encourage adoption
Start using your data in your CRM quickly—sometimes in only a few days.
Track all of your deal and relationship data in one place
Use a single platform to keep track of every detail about your connections and deals, including the ability to capture intelligence on entities in multiple dimensions in a single record.
Capture your deal and relationship data automatically
Ensure your team records the data that you need by trusting automated data capture, including the ability to capture relationship insights, startup, and people data using Affinity Extensions.
Tie your tech stack to your CRM
Customize your software experience by integrating your most-used tools with your CRM platform.
Gain new insights into your network with relationship intelligence
Make more informed decisions with insights into your network, connections, and conversations to help find, manage, and close more deals faster.
Retain your team’s contact history
Surface every interaction your team has had—dating back to the start of their inboxes—so you have a more complete picture of your data.
Close deals on the go
Keep your deals in the palm of your hand with mobile apps for both iOS (iPhone and iPad included) and Android devices with a cloud-based SaaS platform.
Trust a reliable customer support team
Turn to a customer support specialist—available when you need them, not days later—if problems arise.
Customize your CRM experience
Make changes to your views, columns, rows, and settings to customize your deal management without needing external support.
Keep your team up to speed on industry trends
Combine proprietary CRM datasets and external data partners to enrich your records with industry-specific data.
Frequently Asked Questions
Salesforce Sales Cloud is the most-used traditional CRM on the market. Their annual Dreamforce conference draws more than 100,000 people together to learn about the latest in CRM software developments. This global reach has made it so there are countless resources available for teams that use Salesforce—from message boards to dozens of hours-long certification programs. The sheer scope of the platform's features means that some organizations have individuals, teams, or even external consulting firms dedicated to managing and organizing their Salesforce instance.
Teams that don’t have the time or resources to pull every lever and thoroughly customize their Salesforce CRM then end up with features that they’ll never use. Deploying a new Salesforce CRM is also a months-long, intensive process that involves company-wide changes to effectively integrate. Once the platform is in place, teams also have to use it in order to get value. Unfortunately, CRM adoption rates for traditional CRMs often suffer because they are complicated—so complicated they have entire conferences, training programs, and consulting firms dedicated to teaching people how to use them.
Additionally, like other legacy, transaction-oriented CRM platforms, Salesforce’s deal and contact management is still manually managed. Teams whose deals are dependent on nurturing and supporting close connections and relationships with contacts end up spending their time keying in data (or worse yet, not recording data at all) instead of pursuing new opportunities.
See more reviews for Affinity vs. Salesforce Sales Cloud
In order to make sure dealmakers are using their CRM, Affinity is designed to be fast, easy to use, and insightful. Professional and financial services dealmakers in industries like venture capital, private equity, and investment banking, and more utilize Affinity’s relationship intelligence—insights into your team’s network, business connections, and client interactions that help find, manage, and close deals—to differentiate themselves from the competition.
Relationship-driven deal teams that choose Affinity can focus their time on building relationships that become their most lucrative deals because their “data exhaust”—details automatically captured from email communications, meetings, and contact information such as names, roles, industry, and source of introduction—maintains their contact data for them.
Traditional sales CRM platforms end up functioning more like a database than tools built for business intelligence. Simply storing contact and deal data is no longer enough, which is why dealmakers are transitioning to relationship intelligence CRM platforms to support their deals. The insights provided by platforms like Affinity are no longer add-ons, they’re table stakes for tech-forward teams that want to get—and stay—ahead of the competition. Here are a few ways teams are using Affinity’s relationship intelligence to build a better business and close more deals:
- Custom trials using real company data enables you to get a more tangible view into how Affinity impacts into your unique day-to-day workflows–and when you’re ready to fully migrate, all of your information is already in your new CRM—saving time on deployment and training.
- Easily customizable views of relationship and deal data mean your team can quickly make changes to your CRM at any time so they continue to fit your specific preferences and workflows.
- Native reporting and analytics functionality allow you to build reports to monitor forecasting, team productivity, deal flow, KPIs, and make more data-driven decisions to improve your business.
- Flexible integration options ensure your CRM is the foundation of your tech stack. Connect your other software to your CRM—from email providers like Gmail or Outlook to email marketing, marketing automation, task management, and anything else your team depends on.
- Automated reminders and triggers ensure you never miss a follow-up with an important contact.
- Relationship intelligence is drawn from a combination of your team’s collective network—from customer interactions, meetings, phone calls, notes logged from exchanges on social media platforms like LinkedIn and Twitter, and everything in between—to give your team paths to new warm introductions and opportunities.
Flexible pricing options provide teams with the versatility to pick the features they need. Affinity Enterprise tier—the most popular solution—provides teams the broadest and most valuable Affinity offerings.
- Automatic people and company record enrichment with hard to find insights
- Sourcing and deal management CRM extensions
- Analytical reports and dashboards built to improve deal quality and velocity
- Customizable user and content based permissions
- SSO (Single Sign On)
- Up to 5 integrations with popular tools in your tech stack
- Additional support and service options
Alternative pricing options are also available with different combination of features. Reach out to our sales team today to find the options that suit your needs.
Traditional CRM platforms like Salesforce are perfect fits for sales teams of all sizes that manage linear sales funnels. Companies that need to handle order management, fulfillment, and product purchases will do well with the near-unlimited feature set of Sales Cloud.
However, software built for sales teams can be difficult to fit into dealmaking workflows which is why relationship intelligence platforms like Affinity are purpose-built for dealmakers. If your team is ready to automate manual contact and deal data entry and take back time to focus on the relationships that drive your business, try Affinity. Talk to our team today to learn more.